Services included with corrugated box orders: specification advice, structural and die-line design, sample boxes and urgent orders

Auto Boxes supports you at every stage: recommending a packaging specification, analyzing the boxes you currently use, designing the box structure and die-line, producing sample boxes, handling urgent orders, and maintaining your printing plates and cutting dies after delivery.

Structural and die-line design Sample boxes Most services free of charge Urgent orders accepted
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What we need to get started

Most services are free of charge and available before you decide to order. If you do not yet have a box design, artwork or a suitable specification, send us your product details and quantity per order, and our team will handle the rest.

Starting information can take many forms. Our team works from whatever you have and sets the first step accordingly, as shown below.

What you haveOur first step
Product details only, with no box design or specificationWe measure the product and assess its use, then propose the ply, flute, grade and grammage and prepare a structural drawing
A box in use, with no drawing or known specificationWe collect a sample box from your site, analyze its structure and paper grade in our laboratory, and quote on the resulting specification
A box design without print artworkWe check the design against our machines, then quote on that design
Production-ready artwork filesWe place your file on the die-line, check print risk points and prepare files for the printing plates, free of charge

Services before you order

Free box specification advice

Our team recommends the ply, flute, paper grade and grammage based on the product, shipping conditions and stacking in storage, with weight per box as one of the variables. For high stacking, we also calculate vertical compression resistance. If the specification you request exceeds what the application needs, we will propose a more economical alternative for comparison.

Specification analysis of your current box

If you use a box but have no drawing or known specification, our sales team can collect a sample from your site. Our team analyzes its structure and paper grade in our laboratory and quotes on the resulting specification. This suits customers who want to change supplier while keeping the same specification. Collection timing depends on our sales team schedule.

Factory visits

Purchasing, R&D and quality control teams from B2B customers can arrange a visit to our Bang Pakong plant. Please call ahead to schedule a date and time.

Services at the design stage

Free structural and die-line design

The box structure is based on the actual product dimensions and how the product is packed. Our team uses both to define the box shape, fold lines and clearances, and prepares a die-line ready for cutting die production. This covers the box, dividers, inserts and targeted cushioning components. You receive the drawing for review before deciding to order.

Sample boxes for test-packing

Once the structure is finalized, our team produces a sample box from the design free of charge, so you can test-pack your product and check its strength under actual conditions. This takes 3–7 business days, depending on design complexity and the sample room schedule. It is the most cost-effective stage to make changes: adjusting a dimension on the drawing takes a few hours, while a change after the cutting die is made requires a new die.

Print artwork design

If you have production-ready vector files, our team will place them on the die-line and prepare files for the printing plates free of charge. New artwork design is a paid service in three stages: setting the direction, creating artwork on the box design and preparing files for the printing plates. The fee depends on the printing process and level of detail, is stated on the quotation, and can be credited against your first production order.

Three-stage artwork design service: setting the direction, creating artwork on the die-line, and preparing files for the printing plates
Artwork design has three stages, each showing what you send, what our team does and what you receive. If you have production-ready vector files, you can proceed directly to the final stage.

Services at the production and delivery stage

Urgent orders

Urgent orders take 3–7 business days, depending on the availability of printing plates and cutting dies and on the material purchasing cycle. Repeat orders with existing tooling are fastest, while orders that require new tooling take longer. Production confirms feasibility against the machine schedule before we accept any urgent order.

FSC labeling on your boxes

Our plant holds FSC Chain of Custody certification. B2B customers can request the FSC label on their box print. Supported paper grades, certificate conditions and paper cost must be confirmed with our sales team before production.

Nationwide delivery

We deliver nationwide. From our plant in Bang Pakong, Chachoengsao, deliveries to industrial estates in the Eastern Economic Corridor (EEC) are easy to coordinate. Freight is calculated by destination and quantity and stated on the quotation.

UN-marked boxes for dangerous goods

When regulations require your dangerous goods to ship in UN-certified packaging, our team coordinates testing and UN marking for your box design. The mark is issued per box design. To begin, send us the UN number of your product and a sample of the inner packaging you use. Cost and timing are assessed case by case.

Pre-assembled boxes, ready for use

For assembled and protective packaging with inner components such as partitions, cushioning inserts, pads and liners, we can assemble the box and all components before delivery. You can pack your product immediately, without additional labor on your line and with fewer assembly errors. This suits electronics, automotive parts and high-value products. The fee depends on the design, number of components and quantity per order and is stated on the quotation. Please let us know at the quotation stage so our team can design the components for factory assembly.

Flow of corrugated sheet and box production at the factory, from paper rolls to goods ready for shipping
Every order follows this production flow. Board from the corrugator is either shipped as sheets or sent to the printing line for conversion into boxes.

Services after delivery

Printing plates and cutting dies stored at no charge for repeat orders

Printing plates and cutting dies are a one-time cost when the design is finalized, with no further tooling charge on repeat orders of the same design. We store your tooling for as long as orders continue. Tooling with no repeat order for 1 year is removed from storage under our ISO 9001 space management procedure.

Lifetime guarantee on printing plates and cutting dies

If a printing plate or cutting die is worn or damaged by our machines, we will repair or replace it free of charge for as long as we continue producing for you.

Services and costs at a glance

ServiceCostWhen available
Box specification advice (ply, flute, grade, grammage)FreeBefore you order
Structure and grade analysis of your current boxFreeBefore you order
Factory visitFreeBy appointment
Box structure and die-line designFreeBefore you order
Sample box for test-packing and strength testingFreeAfter the structure is finalized and priced
Placing your artwork on the box designFreeWhen you have production-ready vector files
New print artwork designPaid, stated on the quotation, can be credited against your first production orderWhen artwork files are not yet available
Pre-assembled boxes for packaging with inner componentsPaid, based on design, number of components and quantity, stated on the quotationRequest at the quotation stage
Testing coordination and UN marking for your box designAssessed case by caseWhen shipping dangerous goods that require UN-certified packaging
Storage and maintenance of printing plates and cutting diesFreeFor as long as orders continue

Lead times by stage

StepLead time
Quotation3–5 business days after complete information
Sample box3–7 business days after the structure is completed
Print artwork design2–3 business days, excluding revision rounds and time awaiting your feedback
New production requiring new printing plates and cutting dies10–14 business days from artwork confirmation and deposit payment
Repeat production with existing tooling7–10 business days
Complex structures14–21 business days, depending on the number of components
Urgent orders3–7 business days, once production confirms the schedule and materials

FAQ: services

Send us the product dimensions, weight per box, packing method and quantity per order, and our team can begin. We will propose the ply, flute, grade and grammage for the application. Photos of the product or your current box help us assess it more quickly.

No. Specification advice and structural design with a die-line are free of charge, and you receive the drawing for review before deciding. Sample boxes are produced after the structure is finalized and priced.

Most services on this page are free. Two are chargeable: print artwork design for customers without artwork files, which can be credited against the first production order, and pre-assembly of boxes with inner components. Printing plates and cutting dies are a one-time cost when a design is first produced, not a per-order service charge.

Ask our sales team to collect a sample box from your site. Our team will analyze its structure and paper grade in our laboratory and quote on the resulting specification. This suits customers who want to change supplier while keeping the same specification.

3–7 business days. Previously produced designs with printing plates and cutting dies on file can be expedited faster than orders requiring new tooling. Every urgent order is confirmed by production against the machine schedule first, so we provide a firm date case by case.

No. Printing plates and cutting dies are paid for once when the design is first produced, and repeat orders of the same design carry no further tooling charge. We store them for as long as orders continue. Tooling with no order for 1 year is removed from storage.

Yes. Our Bang Pakong plant welcomes scheduled visits from purchasing, R&D and quality control teams of B2B customers. Please call ahead to arrange a date and time.

Yes. For assembled and protective packaging with one or more inner components, we assemble the box and all components before delivery so you can pack immediately. The fee depends on the design, number of components and quantity per order and is stated on the quotation. Freight is calculated on the actual volume, as assembled boxes require more space than flat-packed boxes. Standard slotted and die-cut boxes are still delivered flat.

Contact our team for a quote and service advice

Share the product dimensions, quantity per order and intended use. Our team will assess a suitable specification and send a quotation within 3–5 business days of receiving complete information. If you do not yet have a box design or specification, send your product details and our team will handle the rest.