Data Deletion Instructions

Last Updated: July 2026

Auto Boxes Co., Ltd. respects your right to request deletion of your personal data. You may request that we delete the data we hold, including data received through conversations on Facebook Messenger and our LINE Official Account, by following the steps below.

Data We Store

When you contact us via Facebook Messenger or LINE, we store your profile name, the platform-assigned user identifier, the content of your conversation, and any contact details you provide, in order to respond to and serve you.

How to Request Deletion

  1. Send an email to admin@autoboxes.co.th with the subject line "Personal Data Deletion Request".
  2. Include the following information so we can verify your identity and locate your data:
    • The profile name you use on Facebook or LINE.
    • The channel you used to contact us (Facebook Messenger or LINE).
    • The approximate time period when you contacted us.
  3. We will verify and delete your data within 30 days of receiving a complete request, and will confirm the outcome by email.

Please Note

We may need to retain certain data as required by law, such as accounting or tax records, even after you submit a deletion request. In such cases, we will delete the data not subject to legal retention obligations and inform you accordingly.

For more information about how we handle personal data, please see our Privacy Policy.