Customer Service Officer (Box)

Job description

Full-time, 1 position · Order entry, quotation pricing, and production coordination with the factory

Qualifications

• Any gender, age 18-35, vocational diploma or higher
• Good command of Excel, Word, and PowerPoint
• Sales or customer service experience in paper or box products is an advantage
• Responsible and able to work under pressure
• Strong communication, good interpersonal skills, and a service mind
• Proactive, positive attitude, ready for a challenge

Responsibilities

• Enter orders received from customers and sales staff into the system
• Answer enquiries from customers and sales staff
• Open customer accounts in the system and update customer details as notified
• Coordinate with the factory on production accuracy and delivery lead time
• Price corrugated box work and prepare quotations (QR, Quotation)
• Coordinate pre-production samples
• Prepare the master card for each product
• Issue sales orders (SO) and release them to production
• Promote additional sales by telephone to increase order value
• Receive customer complaints
• File sales documents

Work location: Bang Pakong, Chachoengsao

Department: Sales

Employment type: Full-time

Salary range: Negotiable

Application period: 2026-11-02 to 2026-12-31